Privacy Policy

Your privacy is very important to us. All information collected is provided voluntarily. Submitting information to Trial Partners allows Trial Partners and it's research partners to contact the related user via text message, phone call, email, or any other method that can be derived from the information provided. Our privacy policy is available on most pages of the website.

What information do we collect

Your information is used solely to provide you with the products and/or services you request as well as updates on upcoming service offerings. Information is kept indefinitely until it is requested to be removed. This notice applies to all information collected or submitted on the site.

We only collect information that is necessary to communicate with you and any related research organizations in order to provide the service. In most cases, we collect basic contact information and, optionally, demographic information that is related to a research study or service. Any information provided is securely stored servers in the United States.

We do not knowingly collect personal data from anyone under 18. In the event that we learn that we process personal data from a child under age 13, we will delete the information that we have stored as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us using the information provided in the Contact section of this website.

How we use the information

Your information is used solely to provide you with the products and/or services you request as well as updates on upcoming service offerings. Trial Partners does not share your information with any third party companies other than the research organizations conducting the trials in which a user expresses interest and any systems which they require in order to receive and process that information. Information is kept indefinitely unless it is requested to be removed.

Any information that is provided in relation to our service is sent to an associated research organization for review and any third-party entities which they require to process/store that information. The research organization may have different policies around data storage and any related questions should be directed to that entity.

We also use aggregate information about how you interact with our website to improve your user experience. This includes relevant content, design/look and feel of site, as well as ease of navigating the site.

Use of cookies

Trial Partners uses cookies on our website in order to improve and enhance your user experience.

Changes to this notice

Privacy laws and regulations are constantly evolving and changing, so it may be necessary for us to update our Privacy Policy without notice. The revised notice will be posted on this web page and the effective date will be updated above.

Removal of Data

All collected data is stored in perpetuity unless a written request is submitted by the verified owner of the information. If a written request is submitted, it may take up to 72 hours for the request to be completed. Upon completion, a confirmation email will be sent by Trial Partners to the requestor for his/her records.

How to contact us

If you have any questions or concerns about our privacy policy, please contact us by email [email protected]