Terms of Service

Any participation in this service will constitute acceptance of this agreement.


All payments are due via credit card in US dollars prior to services being rendered. If no payment is is received, no services will be rendered.

Every indication/health condition listed with Trial Partners will begin advertising within 24 business hours of receiving payment, unless otherwise specified. Advertising for each listing runs for 15 days unless otherwise specified. By purchasing products/services on this site, you agree to this disclaimer.

Referral Guarantee

Trial Partners optionally, and at its sole discretion, may provide a guarantee on the number of patient referrals that will sign up to learn more about your research study. This number of guaranteed patients will vary based on the indication selected. Trial Parnters will continue to advertise until the referral guarantee is met or a separate solution is otherwise agreed upon.

A referral is defined as a participant entering his/her information (name, email, phone number), or any combination thereof, to receive more information about the research study listed on Trial Partners. While all potential subjects are offered the opportunity to complete pre-screening questions, the completion of these questions and the ultimate enrollment status of the person do not influence whether said subject is considered a referral.

Refund/Return Policy

Once payment for services is received and services have commenced by Trial Partners, no funds will be returned, reimbursed, or credited under any circumstance. This includes cancellation/termination by the contracting party prior to completion of services.

If an advertising campaign is listed with a post-dated start, a refund/cancellation of a campaign may be requested prior to the campaign\'s start.

Reward Points

Trial Partners may provide reward points and loyalty incentives for the use of its services. These points do not contain any monetary value and are given at the sole discretion of Trial Partners LLC and may be added, removed, transferred, or revoked at any time. Reward points automatically reset to zero every calendar year on December 31st at 11:59 PM UTC and may not be rolled over into the following year for use.

Accumulated points may be claimed during the calendar year in which they are accrued for available incentives provided by Trial Partners LLC. Trial Partners reserves the right to not issue a claimed reward for any reason.

Agreement to Terms

These terms and conditions constitute a legally binding agreement made between you and Trial Partners. You agree that by accessing the website, you have read, understood, and agree to be bound by all these terms and conditions. If you do not agree with all these terms and conditions, then you are expressly prohibited from using the site and you must discontinue use immediately.

Changes to this notice

Trial Partners reserves the right to make changes or modifications to these terms and conditions at any time and for any reason.

How to contact us

If you have any questions or concerns about our privacy policy, please contact us by email at [email protected]